Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the AgentFoundry software platform, the agentfoundry.co website, and any related services (collectively, the “Service”). By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

You may use the Service only if you:

• Are at least 18 years old and can form a binding contract;
• Hold, or are authorized to act on behalf of someone who holds, a valid insurance producer license in every U.S. jurisdiction where you intend to solicit, quote, or discuss insurance or annuity products using the Service;
• Are not barred by any applicable law, regulation, or disciplinary order from acting as an insurance producer or financial professional.

AgentFoundry is a productivity and workflow platform for licensed insurance professionals. It offers features including — but not limited to — a digital business card, a client relationship manager (CRM), a scheduling and booking surface, internal team communications, transcript capture and live-call summarization, a needs-analysis wizard, and AI-assisted policy-fit ranking tools. The Service does not sell, underwrite, issue, or guarantee any insurance or annuity product.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when registering, to keep that information up to date, and to notify us immediately of any unauthorized access.

You agree not to:

• Violate any applicable law or regulation;
• Use the Service to send unsolicited communications in violation of the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, state do-not-call lists, or any similar law;
• Impersonate any person or entity or misrepresent your license status, appointments, or authority;
• Access or attempt to access data belonging to another agent, tenant, or client you are not authorized to view;
• Reverse engineer, decompile, or attempt to derive the source code of any portion of the Service;
• Use the Service to develop a competing product or service, or to train a machine-learning model using data you do not own.

You retain ownership of the content you upload or create in the Service, including client records, notes, photos, videos, branding assets, and documents (“Your Content”). You grant AgentFoundry a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, modify for technical purposes (for example, to generate thumbnails, captions, or summaries), and transmit Your Content solely as necessary to operate and improve the Service for you. We do not sell Your Content, and we do not use Your Content to train general-purpose AI models.

The Service uses third-party artificial-intelligence models to transcribe audio, summarize conversations, rank product fit, generate suggested follow-ups, and produce similar outputs (collectively, “AI Output”). AI Output is probabilistic and may contain errors, omissions, hallucinations, outdated product details, or misattributions. You agree that:

• You will review every piece of AI Output before acting on it, sharing it with a client, or transmitting it to any third party;
• AI Output is not a substitute for professional judgment and does not constitute a recommendation from AgentFoundry;
• AgentFoundry is not liable for actions taken in reliance on AI Output.

Where the Service facilitates calls, SMS, email, or other communications to clients or prospects, you represent and warrant that you have obtained any prior express written consent required by the TCPA, any applicable state law, and any applicable carrier or platform terms of service, and that you will honor all opt-out requests promptly. AgentFoundry provides consent-tracking and audit-trail features as a convenience; the legal obligation to obtain and retain valid consent remains yours.

Some features of the Service may be offered free of charge during a beta or promotional period, after which subscription fees may apply. Pricing, billing cadence, and cancellation terms for paid plans will be presented during checkout and incorporated into these Terms by reference.

The Service integrates with third-party providers (for example, authentication and database hosting via Supabase; edge delivery via Cloudflare; email delivery via Resend; AI models from Anthropic; voice transcription via Deepgram; calendar and sign-in via Google; SMS via Twilio). Your use of any third-party service through AgentFoundry is subject to that provider's own terms and privacy policy, which you acknowledge you are responsible for reviewing.

You may stop using the Service at any time. We may suspend or terminate your access to the Service with or without notice if we reasonably believe you have violated these Terms, created risk or legal exposure for AgentFoundry, or used the Service in a manner inconsistent with its intended purpose. Upon termination, the license granted to you under these Terms ends; the sections that by their nature should survive termination (for example, Sections 6–8, 13–16) will survive.

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, AgentFoundry disclaims all warranties, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, or accuracy of results. AgentFoundry does not warrant that AI Output, product data, or any other information in the Service is complete, current, or error-free.

To the fullest extent permitted by law, AgentFoundry and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or in connection with your use of the Service. AgentFoundry's aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid to AgentFoundry for the Service in the twelve months preceding the claim or (b) one hundred U.S. dollars (USD $100).

You agree to defend, indemnify, and hold harmless AgentFoundry and its officers, directors, employees, and agents from and against any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of or in connection with: (a) Your Content; (b) your use of the Service in violation of these Terms or any law; (c) your failure to obtain required consents or licenses; or (d) your reliance on AI Output without independent verification.

These Terms are governed by the laws of the [PLACEHOLDER: State where AgentFoundry is organized], without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in [PLACEHOLDER: arbitration venue], except that either party may seek injunctive relief in court to protect intellectual-property rights. You and AgentFoundry each waive the right to participate in a class action or representative proceeding.

We may update these Terms from time to time. When we make a material change, we will update the “Last updated” date above and, where required by law or reasonably practicable, provide notice through the Service or by email. Your continued use of the Service after a change becomes effective constitutes your acceptance of the updated Terms.

Questions, feedback, or legal notices may be directed to legal@agentfoundry.co.